1. Introduction
Effective Date: July 16, 2025
Mobaro Academy (“we,” “us,” “our”) is committed to protecting your personal information. This Privacy Policy describes what data we collect, why we collect it, how it is used, shared, and safeguarded, as well as your rights.
2. Scope
This Policy applies to users who:
Access or use academy.mobaro.com (“Services”)
Purchase our training programs
Interact via emails, surveys, or customer support channels
3. Information We Collect
We collect information from various sources:
a. Information You Provide
Account Data: name, email, organization, job title, phone
Profile Info: educational background, preferences
Communication: questionnaire responses, feedback
Billing (if applicable): payment method via Stripe or PayPal
b. Automatically Collected Data
Usage Data: IP address, browser details, device/platform, pages visited
Cookies & Tracking: essential and non-essential cookies (see Section 7)
c. Third‑Party Sources
Data from integrations (e.g., CRM), marketing partners, authentication services
4. How We Use Your Information
We use your data for these purposes:
Provide & manage user accounts and course access
Personalize learning materials and communications
Payment processing via Stripe/PayPal
Performance & analytics (e.g., Google Analytics)
Security & fraud prevention
Compliance with legal obligations and requests
5. Sharing & Disclosure
We may share data with:
Service Providers: cloud hosts (AWS), payment processors, analytics tools
Affiliates and successors, e.g., during mergers
Regulatory bodies, when required by law
User‑authorized parties, such as employer organizations
We never sell personal data for marketing purposes.
6. International Data Transfers
We may store/process data in servers outside your country (e.g., USA, EU).
Compliance mechanisms include standard contractual clauses or explicit user consent.
7. Cookies & Tracking
We use:
Essential cookies for login and service
Functional cookies for tailoring your experience
Performance cookies (e.g., Google Analytics)
Users can manage cookies via browser settings or opt-out links
8. Data Retention
Active users: data retained as long as account is active
Inactive users: data may be archived/deleted after 12–24 months
Payment records retained as legally required
Aggregate data used for analytics indefinitely (anonymized)
9. Children’s Privacy
We do not knowingly collect data from children under 16. Parents may request deletion of such data by contacting us.
10. Data Security
We implement organizational and technical safeguards:
Encryption (TLS, AES-256), access controls, secure hosting
Regular security audits, monitoring, incident response
11. Breach Notification
In the unlikely event of a data breach resulting in harm, we will:
Conduct a rapid assessment
Notify affected users and authorities within 72 hours
Disclose scope, remediation steps, and mitigation actions
12. Your Rights
Depending on your region, you may request to:
Access, correct, export, or delete personal data
Object to or restrict processing
Withdraw consent
Lodge complaints with relevant data protection authorities (e.g., GDPR, CCPA)
Requests can be sent to: [email protected]
13. Policy Updates
We may update this policy periodically. Notice is given via the Services, emails, or announcements. Continued usage after changes indicates acceptance.
14. Contact Us
Data Protection Officer
Email: [email protected]
Phone: +1 877 848 9190 (US support hours 8:30 – 16:00 ET)